ALWAYS FREE 2 DAY SHIPPING*

    We hope you loved what you ordered! But if you need to make a return or exchange, we've got you covered. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. It takes up to 10 days to refund your account. International returns must cover the return shipment cost. Final Sale items are not eligible for return or exchange. 

    To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

    To start a return, you can contact us at shopjuliajordan@zargroupny.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

    You can always contact us for any return question at shopjuliajordan@zargroupny.com.


    Damages and issues 
    Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

    Exchanges 
    The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


    Refunds 
    We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

     

    WELCOME!

    ABOUT OUR STORE
    Julia Jordan is a collection of dresses that praises our femininity. With a dressmakers hand we create dresses with flattering details, unique fabrics and impeccable prints that celebrates the beauty of those who wear her.
    Thank you for your business and supporting us!
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