You will know if your order is confirmed if you've received a confirmation email. This email is sent out as soon as you've placed the order.

If your order has not processed yet, you can contact us with the correct shipping address and we can change it for you

Due to the rising costs of overseas shipping we do not offer free shipping internationally. If you'd like to purchase one of our products overseas, please keep in mind you will have to pay the cost off shipping.

A typical order takes about 5-10 business days to arrive

If you haven't received your order within 10 days of receiving a confirmation email please write to shopjuliajordan@zargroupny.com  with your name, email, and order number and we will look into it.

Shipping information within the continental United States:

• FedEx Express Saver  (2 business days): Free Service to Customers
• UPS Next Day Air: $26.00
• The international rate will be calculated at checkout